I. General

The following general terms and conditions apply to all contracts, deliveries and other services. We hereby expressly object to any deviating regulations of the contractual partner. All subsidiary agreements require our written confirmation. MS Gaube Kosmetik GmbH is entitled at any time to change or supplement these general terms and conditions including all possible attachments with an appropriate period of notice. Orders received before this date will be processed according to the then still valid old General Terms and Conditions of Business.

II. Offer

Our offers are not binding. Small deviations and technical changes compared to our illustrations or descriptions are possible. The respective catalogue loses its validity with the publication of a new edition. MS Gaube Kosmetik GmbH is entitled to withdraw from the contract in case of typing, printing, EDP and calculation errors.

III. Pricis

MS Gaube Kosmetik GmbH is a wholesaler and therefore our prices are purchase prices and if not explicitly stated otherwise, excluding the legal value added tax, without assembly, excluding transport costs and insurance. All prices are without guarantee! All prices are indicated in Euro.

IV. Price validity

Until the publication of a new catalogue, except for price increases caused by producers.

V. Due date and payment, default

The first order of MS Gaube Kosmetik GmbH products is exclusively carried out by cash in advance, cash on delivery or cash payment at the takeover of the goods. If MS Gaube Kosmetik GmbH has demonstrably caused a higher damage caused by delay due to intentional misleading, intentional wrong orders or unfounded return, which exceeds the granted right of withdrawal, MS Gaube Kosmetik GmbH is entitled to claim this damage. If an ordered package is not accepted, MS Gaube Kosmetik GmbH reserves the right to charge the incurred manipulation expenses. In the case of default of payment, the customer is obligated to compensate all costs of the extrajudicial assertion of the claims, especially reminder, collection expenses and interest.

VI. Terms of payment

The customer undertakes to pay the purchase price in full.

Payments Austria:  Bank collection 4% discount; 4% discount for cash payments from € 220,-, Maestro/credit card/Paypal not eligible for discount, on invoice 7 days 2% discount or 14 days net; deliveries by cash on delivery / cash in advance are not eligible for discount.
Terms of payment EU foreign countries: VAT-free, provided that we are informed of the VAT ID number in advance. Subsequent processing is not possible. As soon as we have been notified of the VAT ID number, the VAT exemption applies. Deliveries to other EU countries are made exclusively by cash in advance, cash on delivery or cash payment upon acceptance of the goods or by direct debit (2% discount).
Academy Worldwide: Training invoices are not eligible for credit and do not have a VAT exemption according to the law. Starter packages are already discounted and therefore no longer eligible for a discount.

VII. Delivery

There is a minimum order of € 60, -. If this minimum order value is undershot, NET € 10 surcharge will be charged as a processing fee. We reserve the right to make a partial delivery, if this seems advantageous for a speedy settlement. Special forms of delivery requested by our customers are charged at the usual local surcharge. Starting from a commodity value (consumables only) of NETTO € 220, - the shipping costs are omitted. Order items that are replenished will normally be postage, unless the order value of NET € 220, - is exceeded.

If your parcel can not be delivered, you will receive a reminder from us. If a package can not be delivered after several attempts, it will be returned to us. We will then charge you 15 € for the costs incurred by us.

VIII. Delivery times

Goods that are in stock (we are not responsible for transport problems) will be shipped within 3 days (in advance within 3 days after receipt of payment). For furnishings 3-4 weeks. If the goods are not in stock when ordering, we strive to deliver as quickly as possible. If the failure to comply with a delivery or performance deadline is due to force majeure, labor disputes, unforeseeable obstacles or other circumstances for which we are not responsible, the deadline will be extended accordingly. Failure to comply with the delivery deadline other than the o. G. For reasons, the buyer is entitled to set a reasonable grace period in writing with a threat of refusal and to withdraw from the contract after the unsuccessful expiration of the contract or delivery. If the impossibility of delivery is due to inability of the manufacturer or our supplier, both we and the buyer can withdraw from the contract, if the agreed delivery date is exceeded by more than 2 months. Claims for damages due to delay or impossibility or non-fulfillment, even those that have arisen until the withdrawal from the contract, are excluded. Unless a legal representative of the company MS Gaube Kosmetik GmbH acted deliberately or through gross negligence.

IX. Retention of title

Until full payment, the goods remain the property of MS Gaube Kosmetik GmbH.

X. Complaints

Complaints are to be announced immediately upon receipt of the goods in writing. Complaints at a later date can unfortunately no longer be considered.

XI. Refund policy

After receipt of the goods you have the possibility for two weeks to return the ordered articles (in uninjured and unused original packaging with original invoice) by prior agreement. Returned packages without prior agreement will not be accepted. The same applies to shipments that we receive freight collect. The transport costs always have to be borne by the buyer. Upon return after the statutory deadline, 20% of the product value will be charged as a processing fee. However, this only applies to the intact / unopened goods, whose expiration date is still far in the distance! Opened goods can not be returned.

XII. Transfer of Risk

The risk passes with dispatch of the goods by MS Gaube Kosmetik GmbH to the buyer.

XIII. Seminar bookings

a) Registration, validity, training costs
Registration for all our seminars and trainings is in writing, by e-mail, fax or directly via our homepage. The registration is binding. A telephone registration is possible, but only as binding with the written confirmation of registration or the accounting of MS Gaube Kosmetik GmbH. After registration, 25% of the training costs must be transferred within 5 working days after receipt of the registration confirmation. For training up to € 1,000, - the full amount is due. The remainder is due until 21 days before the start of the course. After consultation with the management a partial payment in installments is possible. A processing fee will be charged. All listed costs are excl. VAT. Since the number of participants is limited, the order of registration is used and in consequence the on-time deposit and payment of the training amount. Without full payment there is no entitlement to an apprenticeship.
b) Cancellation
A resignation up to 3 weeks before the beginning of the training is possible (in written form by e-mail, fax or mail). The deregistration requires our confirmation (by e-mail). Here, a processing and cancellation fee of net € 50, - due. The remainder of the deposit will be refunded immediately after the account details have been provided. If you cancel up to 7 days before the beginning of the training, we will charge you 25% of the booked training costs as a processing and cancellation fee (unless you provide a substitute participant). However, this processing fee can be reduced to a later date up to max. Be rebooked 6 months later. In case of later deregistration, cancellation after start, no-show or cancellation, the entire training costs are due or a substitute participant must be provided. After consultation with the training center, the course can be rebooked. Here are € 100, - net processing fee. However, the days already taken must be paid. The rest can be credited to the new course. This special agreement only applies in exceptional cases. It does not go without saying. In the case of a non-positive conclusion, the closing date must be repeated for a fee. This also applies to non-appearance (unexcused absence) or cancellation of the course by the student.
c) Deferring dates, canceling appointments, exclusion
The MS Gaube Kosmetik GmbH reserves the right to cancel or postpone an announced or ongoing seminar for organizational or commercial reasons. In the case of such a change / shift, the participants will be notified immediately and payments made will be refunded to the full extent of the cancellation of the training content, unless the replacement date is appropriate.
d) Other
The participation takes place in own responsibility. The participant acknowledges that MS Gaube Kosmetik GmbH is not liable for any particular success or consequences of improper use of the treatment. Furthermore, the participant agrees that photos, images and video recordings that are taken during the training without any temporal, local and content restrictions of MS Gaube Kosmetik GmbH on the Internet, in print, any known and future medium , may also be published for advertising purposes without time limit. Valid until further notice. Dates, local and temporal changes reserved.

XIV. Studio reservations

Place of performance and place of jurisdiction for both parties is the registered office of MS Gaube Kosmetik GmbH and thus Graz (payable and actionable). It is exclusively the law of the Republic of Austria, excluding the UN sales law. For consumers § 14 KSchG applies.

XV. Jurisdiction

Place of performance and place of jurisdiction for both parties is the registered office of MS Gaube Kosmetik GmbH and thus Graz (payable and actionable). It is exclusively the law of the Republic of Austria, excluding the UN sales law. For consumers § 14 KSchG applies.

XVI. Warranty

Unless otherwise stated in the catalog, we provide 12 months warranty and statutory warranty.

XVII. Amendments

We accept no liability for typing, printing and calculation errors. Deviations from the pictorial representations can not be ruled out in individual cases. Changes to the above points must be made in writing. Price changes reserved.

XVIII. Bank details

Steiermärkische Sparkasse Graz, IBAN AT 8220 8150 0000 1855 79, BIC / Swift STSPAT2G, based on MS Gaube Kosmetik GmbH.

XIX. Data Protection

Insofar as textual, figurative and / or graphic elements and contents are used by MS Gaube Kosmetik GmbH or are used in any way whatsoever in Internet content or in any other way, this is an explicit, immediate and related to the element and content used Reference to the company and the brand of MS Gaube Kosmetik GmbH to put. The use of textual, pictorial and / or graphical elements and contents of MS Gaube Kosmetik GmbH without such reference is strictly prohibited.

XX. Usage rights

You are welcome to use our pictures and texts! However, only with the following information:

- name of the author / title of the source (Gaube Kosmetik)

- The year of publication (month + year)

MS Gaube Kosmetik GmbH
Schwimmschulkai 108
8010 Graz

Tel.: +43(0)316/6824700
Fax.: +43(0)316/6824704
E-Mail: office@gaube-kosmetik.at

Geschäftsführerin: Martina Silly-Gaube
Behörde gem. ECG: Magistrat der Stadt Graz
Firmenbuchgericht: Landesgericht für Zivilrechtssachen Graz
Firmenbuchnummer: FN 307527 x
UID: ATU64034413